The Division for Student Support Services includes prevention, intervention, transition and follow-up services for students and families.  Student support services professionals provide direct services for all children and youth, especially those who are experiencing problems that create barriers to learning and academic success.

Direct services are provided by means such as education, counseling, consultation and individual assessment.  In addition, student support services personnel provide in-service training, parent education, community collaboration and carry out student service program management.  Student support services are a vital part of the Birmingham City School System's comprehensive school program success.

No Child Left Behind Act Definition of Pupil Services Personnel

Title IX, Section 9101, (36) PUPIL SERVICES PERSONNEL; PUPIL SERVICES - (A) PUPIL SERVICES PERSONEL - The term "pupil services personnel" means school counselors, school social workers, school psychologists, and other qualified professional personnel involved in providing assessment, diagnosis, counseling, educational, therapeutic, and other necessary services as part of a comprehensive program to meet student needs.