• Helpdesk Knowledge
  • ITS Student Portal
  • ITS Employee Portal
  • Support Request
  • Division Contacts
  • Technology News
  • Who We Are

    We are Integrated Technology Services! A dedicated technology support team that provides prompt, knowledgeable and courteous computing support services for all educators and future leaders! We are your one-time stop for any Technology Help that you are in need of! We are reachable via email, phone, and forms of video messaging.

    Visit The New ITS Employee Portal below to View Our Projects and Learn More About Us.

    Visit The Helpdesk Knowledge site below for how-to guides and instructional walkthroughs.

  • We Are Here To Support

    One-Stop Helpdesk Hours

    Monday - Friday | 7:00 AM - 5:00 PM

    Phone Number: 205-231-HELP 

    Email Address: itservices@bhm.k12.al.us

    We are here to serve you, and provide assistance for any technological entity!

  • Learn About Our Major Functions

    Unified Helpdesk

    Helpdesk Team that specializes in all areas of Technology. Providing Instant Support and or Solutions to issues that occur within the district. Correctly dispatches ticketing information to give instant solutions to all problems regardless of what department manages the request. Proactively provides Technology Service Support, to quickly service on-site issues within a reasonable time.

    Technology Management

    Manages all Technology Infrastructure Environments. Providing analytical data and instant reports. Able to correct technological management issues in the infrastructure. To provide a seamless operation within the environment. Supports Device Management, whether it is Apple, Windows, Google, or Mobile Devices.

    Technology Development

    Provides IT development and engineering for systems, software, and infrastructures. Supports plans to implement future technological endeavors into the infrastructure.